An Exercise in Journey Mapping
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An Exercise in Journey Mapping
How building on problem-statements in the Ideation phase can spark innovative solutions
Problem-statements in design thinking are a good thing. They invite focus and clarity into your work. I moved to Sydney from the U.S. in 2008. The first generation of the iPhone was released, but of course, as a recent college grad, I didn’t own one of those yet. Instead, I familiarized myself with my new […]
Learning how and when to use both in the empathy mapping process Grocery shopping can often become a battle between my emotions and my budget. As I weave through the aisles, checking items off my list, I frequently find myself debating between purchasing the fair trade item for double the price or grabbing the “regular” […]