Categories
ICM514

Backcasting for More Ideal Future States

Dream big first. Then plan and do.

Categories
ICM514

Mental Models for Better Usability and Business

People’s mental models aren’t right or wrong, they just are. Understanding them will make your design process less personal and more successful.

Categories
ICM514

Conducting a Competitive Analysis for User Research

Learning more about your competition can help you discover your unique position in the market.

Categories
Design Thinking ICM512

Products and the Pleasurability Principle

How understanding emotions can elevate design. Recently I’ve become fanatical about the AppleTV show Ted Lasso. About an American football coach who moves to England to coach fútbol, this show has pulled on my every heartstring and transformed me into a cheering fan for the made-up AFC Richmond team. I’ve chanted with the crowd, picked […]